TIMELINES FOR OBJECTION RESPONSES AND APPEALS FOR PROPERTY VALUATIONS
The objection outcome letters that were posted, the municipality has e-mailed/re-sent the letters to the respective Objectors/Owners via the Consumer Portal for both batch 1 and 2 of the objection outcomes on 16 September 2021.
Due to the delays with the postal system and the re-sending of the outcome letters, the revised dates are as follows:
Please note that the last batch of the objection outcomes will be sent in October by the municipal valuer.
NOT RECEIVING RESPONSES FROM KDM DUE TO POST BOX REMOVED?
Legislation requires KDM to send out notices via normal post, however, the rates department is trying to also get the notices out via emails however, currently they do not have an ETA for this process. It is the responsibility of the property owners to ensure that the municipality has the correct postal information as notices will always be sent to the address provided.
In order for objectors/ratepayers to get a timely response or assistance, it has been suggested that they direct an email to the following officials from the Rates department requesting an electronic copy of the notice if possible. Alternatively, the rates department would be in a position to advise on the outcome or status of the objection with clear instructions on the timelines and procedures for lodging an appeal should the objector/owner so desire.
Acting Rates Accountant Nombuso Ngema NombusoN@kwadukuza.gov.za 032 437 5561
Principal Clerk Kem Mohan KemM@kwadukuza.gov.za 032 437 5554
Manager: Rates Thandiwe Gumede thandiweg@kwadukuza.gov.za 032 437 5524
Due to the time sensitive nature of the objection process, we have been advised that our members should contact the above officials and request for the outcomes. Should they not be satisfied with the outcomes, they should follow the appeals procedure.
With regards to postal addresses, we encourage your members to submit the correct postal addresses to the municipality to avoid future breaks in communications. The addresses will also be provided to the valuers to update their records.
The form to complete to update your postal details is below:
https://docrra.co.za/wp-content/uploads/2021/09/KDM-Change-of-Contact-Details-Form.pdf
NOT SATISFIED WITH THE RESPONSE TO YOUR VALUATION OBJECTION? APPEAL.
Please be advised that Thandiwe Gumede has resumed her functions as Manager: Rates and Sundry Debtors effective from 1 September 2021.
All correspondence should be directed to her, and she would be in a position to provide feedback or assign the function to a relevant official.
In order to appeal, the following form needs to be completed and must be physically handed in at one of the addresses below:
https://docrra.co.za/wp-content/uploads/2021/09/Appeal-Residents.pdf
DOCRRA continues to work to bring more information on this topic to the community and any and all information will be made available on our website.
